I shop online myself, and I know it can be very hard to decide if the piece you're looking at is exactly what you want. Will it be the right size? Will it be just as gorgeous in your jewelry box, as it is in the pretty picture online? Will it be comfortable for you to wear ?
I'm also a true artist. If my Art isn't exactly what you expected, and it's just going to take up space in your jewelry box, rather than make you feel like a million bucks, I'd really rather you send it back.
Here's the deal. You have 45 days to think about it. Is the chain the right length and comfortable? Is the stone the size you expected? Is the clasp too fiddly? Send it back. I'll refund your entire order, including the return shipping. I may ask why you sent the piece back, but only so I can make sure I can fix any problems for the rest of my customers.
I take great pride in my customer service, and I want is to make sure all of my customers are extremely happy.
If for some reason you don't hear from me within 24 hours, please check your junk and trash folders for my reply. Thanks again for contacting me!