If my Art Jewelry isn’t exactly what you expected, I want you to send it back.
If it’s just going to take up space in your jewelry box, send it back.
If it doesn’t make you feel like a million bucks, send it back. Seriously.
There’s no point in me doing any of this, if you aren’t perfectly happy. The color of the stone isn’t a perfect match to that sweater like you thought? Send it back.
I’ll refund your entire order, including the return shipping. I may ask why you sent the piece back, but only so I can make sure I can fix any problems for the rest of my customers.
Didn’t make your mind up for a really long time? I still want the piece back, and I’ll pull out all the stops to make you perfectly happy.
People don’t believe me when I tell them about my Perfect Return Policy. They can’t believe that I don’t put any restrictions on it. But I get returns so very rarely, I can afford to treat my customers to the most Perfect Return Policy that I can.
I will start processing your order when I have a confirmed receipt from your credit card company or PayPal confirming your purchase. If I have not received this confirmation within 3 business days of purchase, I will contact you to arrange an alternate payment method. If I am not able to reach you, I will regretfully cancel the order and return the item to general availability.
I accept PayPal, Google, and most major credit cards including Discover and American Express both through my website and over the phone. Please note, there is a 2.5% additional charge for telephone orders. I will accept checks from previous clients only. I’m sorry, no CODs or money orders for any reason.
Complimentary US Shipping
I offer complimentary shipping on all of my packages. For items or orders less than $50, I will ship via First Class mail with Delivery Confirmation from the USPS. All other orders will ship via USPS Priority Mail.
I ship with these methods so that you and I both know exactly where your package is at any one time. If you would prefer a shipping method other than USPS Priority, please let me know, and I will be happy to ship your purchase any way that you would like.
I am now offering complimentary International Shipping to most countries.
Please note that it may take up to 5 additional business days to fulfill my customs obligations before your item is mailed.
I use complimentary first class mail for all orders, however some countries do not allow international packages with this method. In that case, I must use International Priority or Express, and must unfortunately add the cost of shipping to your order. Current countries that to my knowledge require these methods are: Australia, Hungary, Ireland, Poland, and England.
For these countries, I must charge an additional $15 in shipping fees to cover the additional financial obligations that these countries require.
I will process orders at the end of the business day, which will then ship within 2 business days of receipt of full payment. I will contact the buyer within 24 hours with shipping and tracking details from the receipt of payment.
Please note that orders received and paid for on Saturday won’t ship out until Monday, or the next business day in the event of a holiday.
Every jewelry item I list includes a lovely gift box, a Care of Your Art Jewelry pamphlet, a trifold brochure about my work, and my business card.